Returns & Exchanges
At Red Run, we want you to be completely satisfied with your premium fashion purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.
Refund Processing
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing